Brooklyn-based company offers office solutions
by Benjamin Fang
Jan 10, 2018 | 1787 views | 0 0 comments | 108 108 recommendations | email to a friend | print
Bobby Giurintano
Bobby Giurintano
Bobby Giurintano is always looking for ways to help his clients, no matter how big or small.

As a key account manager for the Brooklyn-based TGI Office Automation, he helps companies figure out solutions on hardware, such as copiers and printers, and software to improve document management and workflow.

Part of their work includes using the latest technology and tools to help their clients.

“As new technologies come out, we embrace them open-mindedly and use them to our advantage,” he said, “to not only make our customers’ experiences better, but to help them lower costs, improve security, and do things that are important to their business.”

Giurintano said a topic many companies are concerned with is security. He called it a “neverending” challenge that is constantly changing and evolving. He advised businesses to find an expert in the field, whether it’s hardware or software, to make sure their company is protected.

He also recommended adding a lot of boundaries and layers of security in place to make it difficult for hackers.

“These people are so smart, even the biggest banks in the world are getting hacked,” he said. “It’s near impossible to be fully secure.”

TGI, headquartered in Gowanus, has been in business since 1964. The 54-year-old company started as, and still is, a family-owned and operated enterprise that started with a $500 loan from the founders’ grandmother.

According to Giurintano, the company today has more than 500 employees in nearly a dozen offices, and makes close to $100 million in revenue.

Their specialty is helping companies, ranging from two employees to thousands of workers, be more organized and efficient with their office functions.

For example, when it comes to storing and accessing documents, Giurintano said companies either store them physically in a filing cabinet, in an outside storage facility or digitally. That includes records, invoices and other important documents.

But when companies need to instantly access those documents, Giurintano said many businesses struggle to get the information just by hitting a few buttons.

“To be able to hit a few buttons and see what you paid for your Verizon bill for the past six months, being able to see what this department spent in the past year,” he said, “our software is really taking the legwork out of organizing your documents.’

Giurintano calls it a “GPS for documents.” All companies have to do is type keywords into a search field and they can pull up reports instantly.

Another service that TGI offers is office workflow. Giurintano said it’s especially a challenge when a business has multiple offices.

“To have those offices work together and share documents sometimes can be very cumbersome and difficult,” he said. “What we help do is create a workflow so that they can operate their business as if everyone is under the same roof and have all the documents in one place.”

TGI’s competitors are not just local, but also national. Giurintano said they compete with companies like Xerox that make a billion dollars in profit.

“In terms of pricing and support, I feel we do a way better job than the bigger companies,” he said. “I think we give more of a personal approach.”

Giurintano said the bigger companies often have high turnover among sales staff, whereas TGI has built a culture of responsiveness and attentiveness to clients’ needs.

“It’s important not only to sell the machines, but really to be hand-in-hand with them with support,” he said. “It’s not over once the deal is signed, it just begins.”

TGI has also plugged into local networks for their business. When the Barclays Center was being built just 1.5 miles away, TGI’s owner became not only a sponsor of the Brooklyn Nets, but also bought a suite to invite clients and prospects and to host events.

For the first two years the Nets were based in Brooklyn, TGI was one of the team’s official sponsors and providers. That was until a larger competitor “plunked down a ton of money” to outbid the company, Giurintano said.

“Being close to Brooklyn is why he did it, we’ve always been Brooklyn-based,” he said. “We sponsor other teams too, but our biggest sponsorship is definitely with the Brooklyn Nets because they’re the hometown team.”

Giurintano stressed the importance of being members of a local chamber of commerce. TGI is involved in both the Brooklyn and Queens chambers of commerce. Giurintano himself co-chairs the Queens Chamber’s Technology Committee.

Though the committee, formed in 2016, hasn’t hosted big events yet, Giurintano said they get involved in every other committee because “technology fits into everything.”

“We’re more in the backend of things, working with other committees because they’re all involved with technology in some way, shape or form,” he said.

In 2018, Giurintano said he expects “more of the same” from the chamber, including networking and event opportunities that helps companies expand their business. He encouraged any company interested in joining to plug into the events.

“There are so many members, and their membership is growing crazy fast,” he said. “There are a lot of great professionals, lot of great businesses. Just continue to meet with them and find out how you can develop more opportunities.”
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